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Hotel Crowne Plaza Madrid Airport, Madrid
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Key details
About the Hotel
Calle De Lola Flores, 1, Madrid, Es,
Madrid,
Spain,
28022,
Community of Madrid
Hotel Crowne Plaza Madrid Airport is a modern four-star hotel situated in San Blas, a calm suburb near the Adolfo Suárez Madrid-Barajas Airport. It features 125 rooms equipped with contemporary amenities including free Wi-Fi throughout the property. The hotel stands out for its business facilities, including advanced meeting spaces designed for corporate and private events.
Location
Hotel Crowne Plaza Madrid Airport offers easy access to Madrid city center, just a 20-minute drive away. It provides a free shuttle service to Madrid-Barajas Airport from 6 am to 11 pm. Nearby attractions include Quinta de los Molinos park and various gastronomic hotspots like Mercado de San Miguel.
Rooms
The hotel offers spacious double rooms with air conditioning, soundproof walls, and a flat-screen TV. Each room includes a private bathroom with either bath or shower facilities. Guests can enjoy additional amenities such as a tea and coffee maker, mini-bar, and sitting area.
Eat & Drink
Dining at the hotel includes a restaurant that serves both continental and à la carte menu options. Signature dishes like grilled lamb chops are complemented by a cozy lounge with a fireplace and terrace. Guests have the flexibility to select diverse national and international cuisine throughout the day.
Leisure & Business
The hotel has fitness facilities and wellness options designed to keep guests active and energized. Its business center is equipped with technological advances for meetings and events, accommodating private functions in a 250 square meter space. The Sleep Advantage program ensures guests’ comfort with designated quiet zones.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was one of the best I've experienced, featuring a wide array of options including fresh eggs, bacon, and delightful pastries.” view full review
Comfy & Clean
“My room was exceptionally clean and comfortable, with thoughtful amenities like a mini bar and complimentary snacks, which made my stay truly enjoyable.” view full review
Outstanding Support!
“When our transportation fell through, the staff swiftly organized a taxi for us, showcasing their commitment to guest satisfaction.” view full review
Accessible Comfort
“The hotel offered excellent soundproofing, allowing for a peaceful night's sleep despite being close to the motorway, enhancing the overall experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Calle De Lola Flores, 1, Madrid, Es,
Madrid,
Spain,
28022,
Community of Madrid
Map view
street view
Calle De Lola Flores, 1, Madrid, Es,
Madrid,
Spain,
28022,
Community of Madrid
City landmarks
Garden
El Capricho Park
4.9
km
Park
Casa de Campo
3.4
km
Aeropuerto de Cuatro Vientos
Infante de Orleans Foundation Museum
950 m
28830 San Fernando de Henares
Fuente ornamental
2.5
km
Estacion de San Fernando de Henares
1.9
km
Billares Arenaza
850 m
Aquopolis
1.2
km
Amusement Park
Aquopolis San Fernando de Henares
1.2
km
Parroquia Santa Maria de los Angeles
1.2
km
Charivari
1.4
km
Parohia Ortodoxa Romana „Sfantul Ierarh Nectarie Taumaturgul” Coslada
1.6
km
Teatro Bus
2.0
km
La Mujer de Coslada
2.5
km
Church
Parroquia San Jose Obrero
2.2
km
Event hall
IFEMA Convention Center
6.4
km
Monumento a Dolores Ibarruri
2.2
km
Sportium
2.2
km
Centro Comercial Valleaguado
2.3
km
Obispado de Alcala de Henares
2.3
km
Event hall
Maruja
2.3
km
Ikaro
2.3
km
Francisco Posada Alija
2.4
km
Mall
Centro Comercial Los Valles
2.4
km
Centro comercial Valencia
2.4
km
Asociacion Juvenil Buharkay
2.4
km
Parroquia de Nuestra Senora del Templo
2.4
km
Cines Valleaguado Sl
2.4
km
Teatro Municipal de Coslada
2.4
km
Monumento al Feminismo
2.5
km
Camino Real Shopping Centre
9.8
km
Nearby
Aeropuerto de Cuatro Vientos
Infante de Orleans Foundation Museum
670 m
Restaurants
Las Moreras
1.5
km
Avenida Aragon 359
La Nacional
710 m
Avenida de Aragon 402
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Beautiful rooms
Helpful service
Noisy location
Inconsistent dining quality
7.2/10
Very good
Rooms
7.8
Location
6.5
Service
7.5
Dining
7.3
Guest reviews
7.2/10
based on 20 reviews
8.6
8.6/10 based on 3879 reviews
David
United Kingdom,
April
2024
6.4/10
The hotel is conveniently located for airport travel, offering a peaceful setting away from the city. The rooms are comfortable with a nice selection in the mini bar, though some noise issues were encountered. The service was friendly but with some management issues causing inconveniences. Dining had mixed feedback with good quality but at an additional cost. Overall, a decent choice for airport proximity but with room for improvement.
Rooms
7.0
The rooms featured a king size bed, along with comfortable armchairs and a minibar with options to purchase.
Service
5.0
The staff was friendly, but poor management led to room switching late at night.
Location
8.0
The hotel is in a quiet spot near the airport, making it convenient for early or late flights.
Dining
6.0
The dining experience offered good quality at an additional cost.
Facilities
6.0
The hotel provides basic facilities for a comfortable stay.
Gavin
United Kingdom,
April
2024
8.6/10
The hotel had spacious rooms with a large bathroom, plenty of natural light, and was impeccably clean. The work desk and ample electrical sockets made charging my devices easy, and the quick and free WiFi throughout was a great convenience. However, there was an unpleasant smell present. Overall, the room was perfect and matched the promotional pictures exactly.
Rooms
9.0
The rooms were large, clean, and filled with light. The bathroom was spacious as well.
Service
9.0
The service was excellent and accommodating. The staff were lovely, helpful, and warm.
Location
8.0
The hotel is well-located near the airport, making for quick airport transit. However, the immediate surroundings were not pleasant for walking.
Dining
9.0
The dining experience was fantastic with excellent quality and value for money. Highly recommended for its variety of items.
Facilities
8.0
The hotel offers various services including room service, dry cleaning, housekeeping, laundry, and tours/ticket assistance.
William
United States,
March
2024
7.6/10
The hotel offers a decent stay with some highlights like a spacious room and attentive service, but falls short on location convenience. The dining options are satisfactory but could be improved for value for money.
Rooms
8.0
The room featured a comfortable king-size bed, ample seating, a work desk, and good Wi-Fi. Lacked some basic amenities like soap and comb despite being included in the package.
Service
9.0
I was impressed by the exceptional service tailored for accessibility needs and the attentiveness of the staff. Room service provided a delicious meal promptly.
Location
6.0
The hotel is situated in an industrial area, not ideal for tourists due to limited public transportation options. However, taxis are accessible at reasonable rates for convenience.
Dining
7.0
The dining experience offered a decent buffet with both cold and hot options, but there are better value options elsewhere. The variety and quality of the food were commendable.
Facilities
The hotel provides a range of useful services like room service, dry cleaning, housekeeping, and shuttle services.
Tony
United Kingdom,
March
2024
8.4/10
My stay at the hotel was fantastic! The rooms were spacious and clean, exactly like they looked in the pictures. The service was outstanding, especially considering they set up the room for a disabled person when they realized I needed it. The location was a bit out of the way, but the shuttle service made up for it. Dining was good with plenty of variety. Overall, a great value for the money.
Rooms
9.0
The rooms were spacious and clean, exactly like they looked in the pictures.
Service
9.0
The service was excellent and accommodating, especially with setting up the room for a disabled person.
Location
7.0
The location was a bit out of the way, about 15 minutes from the airport, but the shuttle service made it convenient.
Dining
8.0
The dining experience was good with lots of variety to choose from.
Facilities
9.0
The hotel facilities were excellent and accommodating.
Olivia
United Kingdom,
March
2024
7.6/10
The hotel offers amazing rooms that are spacious, fresh-smelling, and well-equipped with quality toiletries, all at exceptional value below $100 per night. The service is accommodating and helpful for a short stay. Despite being slightly inconvenient for dining options, the location provides a peaceful night's rest before a flight, with good transport links to the airport. The dining experience is varied and tasty, though slightly overpriced. A great choice for a quick stopover.
Rooms
9.0
The rooms were exceptional, spacious, and comfortable, offering great value for money.
Service
8.0
The service was friendly and supportive, making the stay pleasant.
Location
7.0
The location is ideal for a good sleep before a flight, despite limited dining options nearby.
Dining
7.0
The dining experience is varied and tasty, even though it may be slightly overpriced.
Facilities
7.0
The hotel facilities are satisfactory and meet basic needs.
Robbie
United Kingdom,
March
2024
7.4/10
The hotel is conveniently located near Madrid Barajas International Airport, making it excellent for a short stay before catching a flight. The rooms offer ample space and necessary amenities, though they are very basic. The service provided by the staff is exceptionally kind, friendly, and helpful, adding a personal touch to the stay. The dining options are good but can be pricey. The location is ideal for airport convenience but limited for exploring the city. Overall, it's a decent choice for a quick airport stopover.
Rooms
7.0
The rooms are spacious and equipped with all necessary comforts.
Service
9.0
The staff goes above and beyond to assist guests, creating a welcoming atmosphere.
Location
6.0
The hotel's prime location near the airport is perfect for travelers needing quick access but isn't ideal for exploring Madrid easily.
Dining
7.0
The dining experience offers good options, although prices can be on the higher side.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Tom
United Kingdom,
March
2024
6.8/10
The hotel's rooms were pretty but noisy due to the highway, making it hard to fall asleep. Despite being comfortable and well-equipped, the rooms were a bit hot at night. The service was helpful and friendly, offering various useful amenities. The location had both pros and cons, being convenient for airport access but lacking attractions nearby. The dining experience had a mix of positives and negatives, with tasty options but also some shortcomings. Overall, the hotel provided a decent stay with certain drawbacks to consider.
Rooms
7.0
The rooms were pretty but noisy due to the highway, impacting sleep quality. They were comfortable and well-equipped, despite being a bit hot at times.
Service
8.0
The service was helpful and friendly, meeting our needs efficiently.
Location
6.0
The location, although close to the airport, lacked nearby attractions, offering a good compromise for certain needs.
Dining
6.0
The dining experience was a mix of positives and negatives, with tasty options but also some shortcomings in the quality of certain dishes.
Facilities
7.0
The hotel provided various amenities, catering to different guest requirements.
Beautiful rooms
Noisy location
Oscar
United States,
February
2024
7.4/10
I couldn't believe how amazing our room was - it was the largest, most luxurious room we've ever stayed at in Europe. The comfort saved us on a bitterly cold night outside, and we were pleasantly surprised by how spacious and well-insulated it was. On the downside, the location was pretty bad with nothing around for miles, making it difficult to reach any bars, restaurants, or shops. However, being close to the airport was a plus, about 15 minutes away, striking a good compromise between convenience and seclusion.
Rooms
9.0
The room was amazing, the largest and most luxurious we've experienced in Europe. It was also comfortable on a cold night and surprisingly spacious and well-insulated.
Service
8.0
The staff was super friendly and attentive, and they even helped us with our luggage first. Their clear understanding of the hotel's shuttles made our stay smoother.
Location
6.0
The location was a bit out in the middle of nowhere, but being about 15 minutes from the airport was helpful. The 'quiet' wing was a nice touch, though the lack of nearby amenities was disappointing.
Dining
7.0
The continental breakfast was fine, but it was a letdown that it only started at 7:30 on weekends despite being told otherwise.
Facilities
7.0
luxurious room
remote location
Edmund
United Kingdom,
January
2024
7.2/10
My stay at the hotel was great! The family room was beautifully decorated and perfect for me and my two kids. The breakfast was delicious, and the free airport transfers were a nice touch. However, I was informed that there was no shuttle available for our group, which was a bit disappointing.
Rooms
8.0
The family room we stayed in was tastefully decorated and suitable for 2 adults and 2 children under the age of 18.
Service
7.0
The service was excellent, the staff was very attentive and nice, but I was disappointed to find out there was no shuttle available for our group. Additionally, one staff member was a bit curt in their interaction.
Location
6.0
The location was good, not noisy, which was great for air travelers catching an early morning flight. However, being on a disused industrial estate with four other hotels was less than ideal.
Dining
7.0
The dining experience was decent, and I enjoyed the variety of breakfast foods offered. It was a bit pricey at €15, but overall, it was tasty.
Facilities
8.0
The facilities provided were varied and met my needs during my stay.
Suzanne
United States,
December
2023
8.2/10
I had a fantastic stay at the hotel! The rooms were huge, very comfortable, and surprisingly quiet despite its proximity to the airport. The hotel's location was great, although not having access to the metro meant relying on Uber for transportation. The dining experience was top-notch with a great selection but slightly expensive. The staff were super friendly and helpful, making my stay very pleasant.
Rooms
9.0
The rooms were huge and very comfortable, offering a quiet retreat despite being near the airport.
Service
9.0
The staff were super friendly and incredibly helpful, always there to assist with a smile.
Location
7.0
The hotel's location was convenient for airport access, though lacking metro access, Uber was necessary for getting around. Close proximity to the shopping center Plenilunio was a plus.
Dining
8.0
The dining options were great, catering to various tastes, though slightly on the expensive side.
Facilities
8.0
The hotel offered a range of amenities and services to ensure a comfortable stay.
Ernest
United Kingdom,
December
2023
7.0/10
The hotel offers large and very comfortable rooms that are almost soundproof, providing a very comfortable stay. However, some appliances like the television and coffee machine were not working. The location is convenient for quick airport access, although it lacks nearby dining options. The service, although initially seemed professional, had some inconsistencies. The dining options were satisfying but with a timing issue on weekends. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were large and very comfortable, nearly soundproof but had issues with appliances not working.
Service
6.0
The service was welcoming and helpful, yet with certain inconsistencies that needed attention.
Location
7.0
The hotel is close to the airport with good bus service but lacks nearby dining options within walking distance.
Dining
8.0
The dining experience was good overall, with a variety of tasty options, but had issues with incorrect breakfast start times communicated by the staff.
Facilities
7.0
The facilities were decent but could benefit from some enhancements.
Comfortable Rooms
Appliances Not Working
Peter
United Kingdom,
November
2023
6.2/10
The hotel rooms were well-appointed and large, very dated, providing a nice, comfortable, and quiet stay. However, the service was mixed with some staff being rude, impacting the overall experience. The location was ideal for those needing proximity to the airport but not convenient for city center trips. The dining experience was pleasant, albeit not complimentary. The price offered good value for what was provided.
Rooms
7.0
The rooms were very nice, comfortable, and quiet, though large and dated.
Service
5.0
The service was courteous overall, but some staff members were rude, especially the night audit guy, affecting the stay.
Location
6.0
The hotel is perfect for a stay between flights but not suitable for easy access to the city center.
Dining
7.0
The dining was pleasant but not complimentary.
Facilities
6.0
The hotel offers standard facilities, nothing extraordinary.
Adrian
United Kingdom,
November
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were basic and not very spacious despite the description, which was a bit disappointing. On the bright side, the service was exceptional, with kind and friendly staff providing top-notch assistance. The location, although not the best, was still convenient with a free airport shuttle, but the surroundings weren't that appealing. Dining options were good, but pricing could be a bit tricky. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were on the smaller side and a bit cold, not as described.
Service
9.0
The service was exceptionally friendly and competent, making my stay pleasant.
Location
6.0
The location was a bit far from the airport and not very attractive, but the free shuttle service was a plus.
Dining
7.0
The dining experience offered both cold and hot options, but pricing could be a bit confusing.
Facilities
8.0
The facilities were good overall, providing essential services for a comfortable stay.
John
United Kingdom,
October
2023
5.4/10
The hotel was large, comfortable, and all facilities worked well, with very eager staff who were almost too helpful but accidentally cleared my breakfast table while I was getting coffee. However, the key card had issues, and the surrounding area had abandoned buildings, giving a trashy feel.
Rooms
5.0
The room was large and comfortable, everything worked well. Some unfinished buildings nearby gave a trashy impression.
Service
5.0
The staff was very eager to help but maybe too enthusiastic, clearing my breakfast spot while I was away. The night audit guy was rude, and they never checked the vouchers as promised.
Location
5.0
The hotel is located in an industrial area a bit far from the airport, which is good for quick flights but not ideal for city center access.
Dining
8.0
The dining experience was perfectly adequate and included a variety of items. The fruit was excellent too.
Facilities
7.0
The hotel offers standard facilities that met my needs during the stay.
Paul
United Kingdom,
September
2023
8.2/10
I had a fantastic stay at this hotel. The room was spacious with a comfortable bed, one of the largest and most luxurious I've experienced in Europe. The service was top-notch, with attentive staff making my breakfast enjoyable. Despite being in a somewhat industrial area, the hotel's location was convenient for a quick airport stopover. The dining options were lovely, though I wished they started breakfast earlier on weekends. The facilities were modern and well-maintained.
Rooms
9.0
The room was amazing, spacious, and surprisingly well-insulated. However, there was a faint smell of cigarette despite being a non-smoking room.
Service
9.0
The service was impeccable, with helpful staff clearing used plates promptly for a comfortable breakfast experience.
Location
7.0
The hotel's location was excellent for a quick airport stay, although it was in an industrial area far from other amenities.
Dining
8.0
The dining experience was lovely, with nice choices, but I wish breakfast started a bit earlier on weekends.